Rio Negro River Cruise - 4 days and 3 nights

• Accommodation on board the ship on full board with breakfast, lunch, dinner and mineral water.
• The excursions and activities above described.
• All excursions are accompanied by a local Portuguese language guide; however our local guides are very communicative and although they do not speak English correctly, they always manage to provide the essential explanations for the tour.
  It is also worth mentioning that while you are traveling, the Brasil Planet team, will personally take care of each stage of your tour and we will be the people to whom you can refer in case you have doubts or there were unexpected situations.

• The internationals and domestic flights.
• Medical travel and Trip Cancellation insurance.

• Due to demanding of the Port Authority, is necessary to send in advance the full name of each passenger, for this reason upon departure we can embark just passengers whose names are included in the list provided by the Port Authority.
• The order of the tours will not necessarily be made as is described in the tour itinerary, because may alter depending on the boat selected or depending on the weather conditions or force majeure. - Don´t forget light pants and jeans, sandals or light shoes, sweatshirt for nocturnal excursions, Keeway waterproof, hat, sunscreen, insect repellent, binoculars and camera.
• The local guide could be change the order of the excursions respect to those described in the travel program.
• Brasil Planet is not responsible for objects forgotten in hotels or inside the vehicles.

Alterations

• Once the itinerary has been finalized and confirmed, and the travel documents have been sent, any subsequent modifications will incur an additional cost.
• We cannot change the schedules of transportation or excursions during the execution of the trip, as our services are booked in advance, and any subsequent alterations will require the booking and payment of a new service.

Cancellations and Refunds
In case of trip cancellation, Brasil Planet will apply a penalty in accordance with Embratur regulation (Ministry of Tourism) no. 161 of August 9, 1985. The penalties are calculated on the total cost of the tour as follows:

• 20% penalty for cancellations made up to 30 days before the start of the trip.
• 30% penalty for cancellations made between 29 and 21 days before the start of the trip.
• 50% penalty for cancellations made between 20 and 7 days before the start of the trip.
• 100% penalty for cancellations made less than 7 days before the start of the trip.
• No refunds will be provided for services you choose to cancel after the trip has started.
• For trips booked during the Carnival and New Year periods, no refunds will be given.

Travel Assistance
We are here to ensure you travel with peace of mind. If you have any questions about your itinerary or need information about reserved services, you can reach us through our offices or via WhatsApp, Monday to Friday, from 8:30 AM to 5:30 PM.
Outside of these hours, our offices are closed, and we kindly ask that you use the WhatsApp service only in case of emergencies.